Privacy Policy
Woods Insurance Agency LLC DBA Brian Woods Agency
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Woods Insurance Agency LLC DBA Brian Woods Agency ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any purposes unrelated to providing our direct services.
All text messaging originator opt-in data and consent records are kept strictly confidential.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and physical address
Payment information when you request a quote or purchase services
Opt-in records and timestamps for communication channels (SMS, email, etc.)
Non-Personal Information
IP address, browser type, and device information
Website usage data and analytics
Cookies and tracking technologies
Customer Communication Data
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use your information to:
Provide and improve our services
Process transactions and payments
Communicate regarding inquiries, appointments, and service updates
Enhance website functionality and user experience
Maintain security and prevent fraud
Track communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS services, you agree to receive messages related to our services, including appointment reminders, updates, and customer support.
Opt-In & Consent
Messages are sent only after explicit consent
We maintain timestamped opt-in records
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws
Opt-Out Instructions
Reply “STOP” at any time to unsubscribe
You will receive a final confirmation message
Opt-out requests are processed immediately
Message Frequency & Content
Message frequency varies
Messages are directly related to requested services
No promotional messaging without explicit consent
Help & Support
Reply “HELP” for assistance
Or contact us at info@brianwoodsagency.com
Carrier Disclaimer
Message and data rates may apply
Carriers are not liable for delayed or undelivered messages
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors strictly for operational support (e.g., messaging platforms), but text messaging opt-in data and consent will never be shared beyond what is required to deliver the service.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers
Vendors supporting operations (payments, scheduling, messaging)
SMS providers solely for message delivery
All providers are bound by confidentiality agreements
Legal Requirements
When required by law or legal process
To protect our rights and safety
Business Transfers
In case of merger, acquisition, or sale
Your data remains protected under this policy
Note: Text messaging opt-in data and consent are excluded from all sharing except necessary service providers.
5. Data Security
We implement appropriate security measures including:
Encryption of sensitive data
Secure access controls
Routine security monitoring
Staff training on data protection
Secure backups and recovery systems
While we take strong precautions, no system is 100% secure.
6. Cookies & Tracking Technologies
We use cookies to:
Analyze traffic and usage behavior
Improve user experience
Store preferences
Measure service effectiveness
You may disable cookies in your browser settings, though some features may be limited.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your data
Opt-out of emails via unsubscribe links
Opt-out of SMS by replying STOP
Request details on how your data is used
Withdraw consent at any time
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
10. Contact Us
Woods Insurance Agency LLC DBA Brian Woods Agency
📍 6660 Dixie Hwy, Fairfield, OH 45014
📞 +1 513-586-7070
📧 info@brianwoodsagency.com